Showing posts with label training. Show all posts
Showing posts with label training. Show all posts

Wednesday, March 4, 2009

Enhanced View Prologue

The training team is now half-way through the physician/provider introductory training sessions and I have learned a tremendous amount. First, I realize we chose a misnomer in initially calling these sessions "superuser" training sessions. This was confusing since the term superuser generally refers to non-physician/NP/PA folks who have stepped up to take a lead role in their respective practice sites and learn some of the intricacies of CIS. The providers, on the other hand, are taking these classes in order to familiarize themselves with the new interface and be exposed to new functions/features.

Second, I have learned how talented and patient the trainers are: Jeri Baker, Sally Cooper, Sandy Gagnon, Eileen Giardina, Cathy Weldon, and Dave Lapierre. I have watched them stay on topic, answer questions, maintain focus, and navigate through a complex curriculum in just two hours time. While no one walks out a pro, attendees leave with an excellent sense of what lies ahead. Great team!

Third, there is a lot that I still have to learn about the Enhanced View. There is a lot that is changing with this upgrade and a good deal of it may not seem so much for the better at the outset. Up til now, physicians have striven to achieve a measure of mastery with CIS and CIS-Office; suddenly, we are being asked to relearn many of the tasks, rework many of the processes, and rewire how we think of electronically-based patient care.

My goal is to try to address all issues and questions that arise from this potential shock to the system. The following is a list of issues that have come up since the physician training sessions began yesterday morning and, in the coming days, I will make every attempt to tackle each one of them:
  • Family History [please see recent prior blog posts]
  • Ambulatory divided screen to view Message Center and Schedule [this will be done prior to go-live for all BAPO and BMERF primary care physicians/PAs/NPs and any other providers who make the explicit request]
  • "Stick pin" not holding [this will hold upon logging of and logging in again, as opposed to closing the patient chart and opening it again.]
  • Medication List/Prescription Writer vs. Medication Profile/EasyScript: I will do an in-depth study of this major re-design and post an equally thorough review over the next couple of days
  • the future of ePrescribing
  • Best practices for tracking narcotics
  • Banner bar changes
  • Problem/Diagnosis list building and viewing
  • Correct & Modify
  • Edit
  • Procedures/Surgery History
I know the list will get longer, but I thought to iterate what I've been asked in conversation and email.

Please post or email me your concerns, questions and suggestions.

Monday, January 26, 2009

Become a Physician Superuser - Sign Up Now!

If you've made it to this site, you are probably aware of the CIS Enhanced View Info site and the opportunity to sign up for an Enhanced View physician superuser class. These 2 hour sessions will be directed towards physicians, nurse practitioners and physician assistants who have relative facility with CIS. No need to be an expert. We're hoping to turn into one.

Classes will be offered mornings and evening on March 3-5 and again on March 10. These classes are being held in the Baystate Health Sciences Library computer training room with simulcasting via the internet and conference call at BFMC with a trainer onsite. Classes will focus on features analogous to the current state and new features that truly enhance the clinician's experience with the EMR.
  • Message Center: slick new appearance that serves as a great new CIS homepage
  • Inbox, Proxies & Pools: manage your work on your own and with your clinical team
  • Results, Documents & Reminders: ready access to the information you need
  • New Family History tool: import into PowerNotes and carry across the patient record
  • New Procedures History tool: enter accurate terminology and details
So make sure to sign up and join us for this instructional session. And keep an eye on the the Info site for a growing catalog of tips and tricks.