Since posting the survey data two weeks ago, I've had a chance to look more closely at the 100 or so pages of typed comments offered by the 250 or so respondents. While the numbers are very useful in order to get a general overview of satisfaction and EMR engagement, these comments are invaluable as we pursue a 100% paperless medical record.
Today, I am posting the survey results again, though this time with bulleted themes drawn from a replete set of texted sentiments. In truth, I've left out some of the more positive comments, primarily in order to give focus to where we, the informatics team, need to concentrate our efforts for improvement. Training and the spread of useful CIS knowledge has been and remains a high priority for us.
I truly appreciate the time and effort that you've put into providing these results, though more so for your willingness to persevere through this veritable culture change in medicine. With our continued collaborative work--among physicians, mid-level clinicians, ancillary staff and the awesome IS squad we are fortunate to have--I am certain that Baystate Health will remain a national leader in the creation of an EMR that promotes the safest and highest quality care for our patients.
CIS Clinician Satisfaction Survey Part 2
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