Monday, May 31, 2010

CIS Trainer Designees

Is it safe to assume that anyone who makes it over to this site already knows that you have received an email telling you who you can contact in the event of a CIS "emergency".  In an effort to provide as many training and information opportunities available to CIS users, Cindy Sessink, manager, Dave Lapierre, team lead, both of IS training, and I have been on a brainstorming binge for the last number of months.  Results so far:


  • Redesign IS Training and Information site
  • Early development of CME/CEU for CIS training modules
  • Designated CIS trainers for BMP sites, clinicians and other users
  • Quick Tips and alerts
  • Investigation into discussion forum for posting on the Info Site
  • Ongoing web-based training (WBT), webinars, and training sessions depending on rollout schedules
Are you reading this post?  I'd love to get some feedback on what works best and what we're leaving out.  I am especially interested in working with web 2.0 tools.  As you know, I am comfortable developing short PowerPoints and videos, depending on the subject matter.  I'm curious to know whether Twitter would be a useful technology to get the word out in the event of a CIS alert/issue, or even the discovery of a new tip.  Baystate Health is considering the opening of Twitter on the network.  In the meantime, however, I am able to use smartphone/cellular transmission.  

Shoot me an email or leave a comment.

Neil

Friday, May 21, 2010

A Few Words of Update

ePrescribing: We are waiting to install new code that, once rigorously tested, will provide formulary/insurance eligibility details and the highly anticipated External Rx History.  Code delivery is likely today or early next week and, once installed, will go through the pre-release gauntlet before you see it towards the second week of June.  We continue to work with our vendor on the pharmacy selection screens. 


Dragon VR dictation:  A couple of weeks ago, I sent an invitation out to all clinicians who have the option to dictate their notes to enroll in the Dragon Voice Recognition rollout.  Since January, we have been piloting this technology on a limited basis.  We have learned a great deal including the fact that this technology is not everyone's cup of tea.  The accuracy rates are high, especially when one speaks quickly and clearly, but it takes a measure of both patience and commitment to master.  Right now, the plan is to give this software to those interested who currently have higher dictation costs and see where that next step takes us.  I am hopeful that we will be able to offer this technology to any and all-comers over the next year or two.

MPages:  We are currently piloting this new screen with six docs and their MAs.  The MPage is what the Overview tab should have been in the first place.  The best description is that it looks and almost acts like an iGoogle page.  All elements found in the menu to the left are flattened out on a single page in widget format.  These widgets can be moved around and defaulted to display as opened/closed.  So it's easy to not only see a patient's meds or problems, but also easy to just right into that section of the chart to make any changes or additions.  So far, the MPage has met a great deal of enthusiasm.  We are trying to determine a number of things:  satisfaction, ease of use, opportunities for workflow redesign, i.e. staff entering patient health information traditionally entered by docs. 



The iPad!:  Kishi Talati, our new assoc. med. dir., got his hands on an ipad and, Mac-geek that he is, has begun to master this new device for use on the Baystate network.  Look forward to news about this and the possibility of taking advantage of this and other Apple connectivity.